Cancellations & Returns
Once the printing process has begun orders cannot be cancelled. If you wish to cancel your order please email us ASAP.
For custom orders, cancellation after the design work has begun but before printing has commenced will result in a partial refund. The amount refundable will be the cost of the order minus the customization fee of each custom map in the order. The customization fee is currently $30.
All maps are printed to order and so, unfortunately, returns and exchanges are not permitted. For custom maps, please utilize the opportunity when the proof is sent to you to ensure you are happy with the design before it is sent to print.
If your map is damaged in transit, please send us a full photo of the print and we will print and send a replacement, no questions asked.